We have to allow a certain period of time for us to be able to consider items lost. Its been ages, I think my records are lost in the post – what now?
Depending on which delivery service you choose we may be able to track your records, please see shipping methods below. We aim to dispatch the same day if orders are placed before 4pm Monday to Friday so anytime after this we can usually say that they are “on their way”. Before reaching for the phone we do ask that you have a quick read through the following, just in case we can save you the keystrokes or the cost of a phone call.
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